PARTIES AND LARGE GROUPS

Come celebrate with us! 

It's your party and we'll play how you want to! Servus Place offers party room rentals for birthday and team parties looking to celebrate in a fun and active environment. The party room is a basic room for your event with tables and chairs set up for your party group.  Party rooms are available throughout the week and on weekends based on availability and room capacity. The cost to rent a room for one hour (minimum rental time) is $50.00/hr (plus GST). 

Download a Party and Large Group Request Form

 

Important Information:

• completed request forms are reviewed on a first-come, first-served basis
• a staff member will contact you within 48 hours (Monday – Friday) to confirm details of your request
• to secure your booking, full payment for any party rental is required once the booking is confirmed
• you may pay in person at the guest & member services desk or by phone 780.418.6088
• payment options include Visa/Mastercard, direct debit, cheque or cash
• cancellations: In the event that you must cancel your party booking, you will receive a refund (less a $25.00 administration fee) ~ a minimum of five (5) business days prior to the party date must be given. **refunds will not be issued without 5 business days notice ** If your party is rescheduled for a future date, this cancellation fee will be credited towards the booking

 

Party and Large Group Frequently Asked Questions...

 
How will I know if the date I requested is available?
The facility bookings assistant, will contact you within 48-hours (Monday - Friday) of receiving your request form to confirm the date or arrange for another available time.

What is included with my party room rental fee?
The rental fee is specifically for the party room, which will be set up with tables and chairs for the number of guests indicated on your party room request form.  Any supplies, such as cups, plates, cake knife, napkins, etc must be provided by the person hosting the party.  Wristbands for swimming or using any other public/spontaneous use area of the facility, are a separate cost and are purchased at the front desk on the date of the party (drop in rates apply).  

Can I get into the party room earlier than the time I have booked to do any set-up?
No you will be allowed into your room only at your booked time and we will not extend time if you arrive late.  If you require more time to set-up or clean-up, please feel free to inquire about extending your booked time at the time of setting up your party booking.
 
Can I bring in my own food?
To ensure all food served meets health & safety regulations we ask that only commercially* prepared and packaged food be brought into the facility with the exception of the birthday cake or cupcakes, which can be homemade.
 
*pizza ordered from a licensed business, fruit or veggie platters prepared by a local grocery store or wholesale supplier.
 
Does Servus Place store my food or gifts?
Unfortunately, we do not have the space or the staff to manage storage of food/gifts so we do not offer this service at the facility.  If you have rented a party room and are having your celebration at the facility, please bring a cooler or thermal bag to store any food items that need to be kept cold/hot and a bag or bin to store any gifts until your room booking time starts.
 
How long can I play in the facility?
When you arrive at Servus Place, you may purchase wristbands for your guests at the front desk. These wristbands are good throughout the day - you can play before and/or after your scheduled room rental. If you are only renting an exclusive space for your party (gym court, field) and not playing in the pool, playground etc., wristbands are not required.
 
What are the pool ratios?
They are as follows:  age 1 yr 1:1, age 2 yrs 1:2, ages 3 yrs 1:3, age 4 yrs 1:4, age 5 yrs 1:4, ages 6 yrs 1:4, ages 7 yrs 1:4, ages 8 to 12 years - adequate supervision required – adult in area, does not have to be in pool. 

Where do I go when I come for my party?
The room should be opened for your scheduled rental time. If it is not open, please stop by the guest and member services desk a few minutes before your room time to ask for a facility host to open your party room. It is always a good idea to bring your booking confirmation with you on the party date.
 
Can I book any of the play spaces for my party?
The Landrex Water Play Centre (pool), leisure ice (seasonal), indoor playground and gymnasium court #1 are considered spontaneous use areas and are always open to the public and not available to rent for exclusive use. If you want to book gymnasium court #3, an ice surface or a field house, we can assist you in making those arrangements however, these spaces are subject to availability and extra rental fees.

If I book a gym court with the Floor Hockey Package, what does that include?
The gym court is an hourly rental space and if you choose to book the floor hockey package (extra fee), it will include: 2 nets, 14 floor hockey sticks and a ball.  Protective gear (goalie gear) is not provided, so please feel free to bring your own protective gear!  Indoor shoes are required for the gym court and no food or drinks are allowed (other than water bottles!). 

If I book a gym court with the Dodgeball Package, what does that include?
This package could be combined with a private gym court rental (hourly rate).  If you would like to book our DODGEBALL PACKAGE,(extra fee), it would include 6 dodgeballs.  With this package, the person booking the party package is responsible to count & gather up the dodgeballs, place them into their mesh sack at the end of the gym party booking and return the equipment to a staff member (nets may be left on gym court).
Indoor shoes are required for the gym court and no food or drinks are allowed (other than water bottles!). 

 

Who qualifies for large group rates?
Party groups, day cares, clubs and school groups outside of regular school hours and dates are classified as large groups. If you schedule your visit 7 business days or more in advance, and purchase 20 or more general admissions paid for on the same receipt, you qualify for a 10% discount.


What if I need to cancel the party?
In the event that you must cancel your party booking, you will receive a full refund (less a $25.00 administration fee) when sufficient notice is given - minimum of five (5) business days prior to the party date. Refunds will not be issued without 5 business days notice.

How To Book Your Party
To book a party at Servus Place, download the Party Request Form. Forms can be returned to Servus Place by e-mailing them to This email address is being protected from spambots. You need JavaScript enabled to view it. , dropping them off at the Guest Services desk or faxed to 780.458.2750. Party space is limited, so book early!

Contact:
Servus Credit Union Place switchboard/front desk at 780.418.6088
Fax: 780.458.2750
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